Legal warranty
Last updated: 19 June 2026
Goods sold are covered by the 24-month legal warranty of conformity provided by the Consumer Code.
Warranty of conformity (24 months)
For physical goods, in case of lack of conformity you are entitled to have conformity restored (repair or replacement) and, alternatively, to a price reduction or contract termination, under Art. 128 ff. of the Consumer Code.
Digital content
For digital content and services, the specific protections set out by applicable law apply (Legislative Decree 173/2021).
How to claim
To activate the warranty, contact the seller at the details provided, describing the defect and attaching proof of purchase.
Seller / Controller
VicePlay S.r.l.
P.IVA 05074080655 · REA MI-1114194
Via Cappuccini 17, 20122 Milano (MI)
Email: info@viceplay.it · PEC: viceplay@pec.it